In recent years, COSLINK has been making significant strides in expanding its international presence. Its active control energy storage technology and products are gaining increasing recognition and acceptance from overseas customers. To better assist customers in market expansion and end-user service, COSLINK has implemented a series of measures to ensure the timeliness and efficiency of technical support and services.

On-site Technical Support

In today’s global market, COSLINK recognizes that outstanding product quality alone is not enough to meet the demands of overseas customers. To help customers make the most of our energy storage products, our technical team regularly visits their locations to offer personalized, on-site technical support. Whether it’s for product installation and setup or subsequent maintenance, COSLINK ensures that professionals are available at every step to keep the products operate in the best condition.

Organizing Technical Training

To ensure customers can independently handle common technical issues, COSLINK regularly organizes technical training sessions. These sessions cover various topics, including the fundamental principles of the products, operational procedures, typical faults, and their resolutions. This training helps customers become proficient in using the products and quickly address any problems that may arise, thereby enhancing work efficiency, reducing downtime, and minimizing operational losses.

Collaboratively Problem Solving

In practical applications, some complex technical problems are bound to arise. In response, COSLINK remains in close contact with customers, jointly analyzing the root causes and formulating solutions.This cooperative approach not only helps resolve practical issues but also builds greater trust and reliance on COSLINK’s products among customers.

Future Outlook

With the increasing global demand for energy storage technology, COSLINK will keep increasing its investment in overseas markets,consistently improving the technical standards and service quality of its products. We are confident that through persistent efforts and innovation, COSLINK's active control energy storage technology will have a greater impact worldwide, bringing more convenience and benefits to more customers.

As we advance in market expansion, COSLINK will remain committed to a customer-centric philosophy, continuously optimizing its technical support and service systems. We strive to collaborate closely with our customers to tackle challenges together and achieve mutual success.